TIVA Digital

FAQs

Frequently Asked Questions

Straight answers about getting your own business app, website and mobile app.

What do you build?

Three things that work together: a business app (your private portal for bookings, billing, staff, stock, customers and reports), a public website that brings customers in, and a mobile app for iPhone and Android. Take one, two or all three.

What kind of business is it for?

Any business, of any size — clinics, salons, studios, shops, coaching centres, service firms, manufacturers, traders and more. If your team follows a process, we can build an app around it.

How fast can we go live?

In days, not months. You get a working first version within days, built from proven building blocks and shaped to how you work. Bigger pieces follow in short steps while you are already using it.

What does it cost to run?

Hosting and a domain name. There are no per-user licence fees, so adding staff or branches costs nothing extra. The build itself is quoted up front after a free consultation.

What do we need to get started?

Four things, all in your own name: a domain name (your web address, e.g. yourbusiness.com), a Gmail account for the business (used to send emails and connect Google services), web hosting with cPanel (the server your app runs on), and an SSL certificate (the padlock that keeps the site secure — often included free with hosting). Not sure where to buy them? We guide you through it in the consultation.

Who owns the app and the data?

You do. The app runs on your own domain, and your data stays yours. Nothing is locked inside someone else's platform.

Do we need new computers or a POS machine?

No. It runs in any web browser on the laptops, tablets and phones you already have, plus the mobile app for iPhone and Android.

Is our data safe?

Your app is hosted securely on your own domain, with every login protected and the database backed up every night, with copies kept off the server.

Can it change as we grow?

Yes. New screens, reports and modules are added whenever you need them, and every change is tested before it goes live.

Do we need technical skills?

No. We handle hosting, updates and backups. Your team just signs in and works; we show them around when it goes live.

How do we start?

Book a free consultation. We sit with you, map how the business runs today, and show you what your own app, website and mobile app would look like and cost.

Still Have a Question?

Ask us directly — we reply within one working day.

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